Avizent
Risk
Claims
Management for the Fund
|
Avizent Claims
Office Contacts
Jennifer Whitfield,
Claims Supervisor
Direct: 205-581-9141
Toll Free: 1-800-277-7500, ext. 29141
Fax: 614-932-8204
Email:
jwhitfield@avizentrisk.com
Chad Bellin, Claims
Supervisor
Direct: 205-581-9329
Toll Free: 800-277-7500 ext: 29329
Fax: 614-932-8793
E-mail:
Cbellin@avizentrisk.com
Brenda
Sizemore, Senior Adjuster
Direct: 205-581-9111
Toll Free: 1-800-277-7500, ext. 29111
Fax: 614-932-8813
Email:
bsizemore@avizentrisk.com
Brian Kilgore,
Senior Adjuster/Litigation Management
Direct: 205-581-9471
Toll Free: 1-800-277-7500, ext. 29471
Fax: 614-932-8797
Email:
bkilgore@avizentrisk.com
Christy Wilkins,
Senior Adjuster
Direct: 205-581-9263
Toll Free: 1-800-277-7500, ext. 29263
Fax: 614-932-8849
Email:
cwilkins@avizentrisk.com
Anna Moreland,
Adjuster
Direct: 205-581-9101
Toll Free: 1-800-277-7500, ext. 29101
Fax: 614-932-8791
Email:
amoreland@avizentrisk.com
Evangelia Burgess,
Adjuster
Direct: 205-581-9119
Toll Free: 1-800-277-7500, ext.29119
Fax: 614-932-8800
Email:
eburgess@avizentrisk.com
Stephen Foster,
Senior Adjuster
Direct: 205-581-9150
Toll Free: 1-800-277-7500, ext. 29150
Fax: 614-932-8834
Email:
Sfoster@avizentrisk.com
Kelly Bennett, Claims
Intake
Toll Free: 1-800-277-7500, ext. 29546
Daniel O’Shields, Lost Time Adjuster
Direct: 205-581-9451
Toll Free: 1-800-277-7500, ext. 29451
Fax: 614-932-8790
Email:
doshields@avizentrisk.com
First Report of
Injury Submission:
Fax: 205-214-1191 OR
1-866-277-7514
Email:
firstreport-al-bir@avizentrisk.com
After hours fall
call information for reporting new injuries:
Phone: 1-800-277-7500,
follow prompts
If an employee
is injured, report the injury by...
New First Report of Injury Form
New Nature of Injury Codes
About Avizent
Avizent
is one of the
fastest-growing national risk management providers offering
claims management, medical managed care, self-insured
groups, alternative risk financing and RMIS software.
The company
employs over 700
associates throughout the U.S. For additional information,
please visit the Avizent website at
www.avizentrisk.com.
Claim Protocols
From the moment the call is made to Avizent's First Call
hotline, an experienced professional begins handling your claim
immediately. Their adjusters are trained and their performance
evaluation is based on all aspects of solid claims management to
include:
• Aggressive claims handling
• Prompt and thorough investigation
• Recorded statements taken on questionable files
• 3-point contact within 24 hours of assignment
• Supervisory review of all claims
• Individual loss reserving
• Payments made for all related workers’ compensation benefits
• Medical management provided on each file
• Applicable state filings made
• Recovery of third party and second injury fund claims
included
In addition to superior claims management, Avizent offers the
following:
Experienced Claim Teams
Average claim experience of over 20 years among senior
adjusters
• Account-specific, state specific adjuster assignments
• Adjuster assignment levels average 125 lost time files, 350
medical-only files
• Supervisor to adjuster ratio is 1:3
• In-house continuing education program
Legal Services
• In-house attorney as a resource and legal bill review
• File coordination with defense counsel
Information Systems
• Full-service proprietary, mainframe-based claims
administration system
• Web-based, on-line access to adjuster notes and financial
information
• Flexible RMIS reporting functionality
• Electronic report delivery
Read more about Avizent on their web site at
www.AvizentRisk.com.
