Avizent
Risk
Claims
Management for the Fund
|
Avizent Claims
Office Contacts
Joan Armstrong, AVP,
Claims Unit Manager
Phone: 205-581-9141 OR 1-800-277-7500,
extension 29141
Fax: 614-932-8204
Email:
jarmstrong@avizentrisk.com
Suzanne Miller,
Sr. Claim Adjuster
Phone:
205-581-9150
Fax:
614-932-8834
Email:
smiller@avizentrisk.com
Eleanor Hollis,
Senior Lost Time Claims Adjuster
Phone: 205-581-9111 OR 1-800-277-7500,
extension 29111
Fax: 614-932-8813
Email:
ehollis@avizentrisk.com
Brian Kilgore, Claims Adjuster
Phone:
205-581-9471
Fax:
614-932-8797
Christy Wilkins, Claims
Adjuster
Phone:
205-581-9263
Fax:
614-932-8849
Email:
cwilkins@avizentrisk.com
Anna Moreland,
Medical Maintenance Claims Adjuster
Phone: 205-581-9101 OR 1-800-277-7500,
extension 29101
Fax: 614-932-8791
Email:
apope@avizentrisk.com
Lauren Roberson,
Medical Only Claims Adjuster
Phone: 205-581-9119 OR 1-800-277-7500,
extension 29119
Fax: 614-932-8827
Email:
lroberson@avizentrisk.com
If an employee
is injured, report the injury by...
New First Report of Injury Form
New Nature of Injury Codes
About Avizent
Avizent
is one of the
fastest-growing national risk management providers offering
claims management, medical managed care, self-insured
groups, alternative risk financing and RMIS software.
The company
employs over 700
associates throughout the U.S. For additional information,
please visit the Avizent website at
www.avizentrisk.com.
Claim Protocols
From the moment the call is made to Avizent's First Call
hotline, an experienced professional begins handling your claim
immediately. Their adjusters are trained and their performance
evaluation is based on all aspects of solid claims management to
include:
• Aggressive claims handling
• Prompt and thorough investigation
• Recorded statements taken on questionable files
• 3-point contact within 24 hours of assignment
• Supervisory review of all claims
• Individual loss reserving
• Payments made for all related workers’ compensation benefits
• Medical management provided on each file
• Applicable state filings made
• Recovery of third party and second injury fund claims
included
In addition to superior claims management, Avizent offers the
following:
Experienced Claim Teams
Average claim experience of over 20 years among senior
adjusters
• Account-specific, state specific adjuster assignments
• Adjuster assignment levels average 125 lost time files, 350
medical-only files
• Supervisor to adjuster ratio is 1:3
• In-house continuing education program
Legal Services
• In-house attorney as a resource and legal bill review
• File coordination with defense counsel
Information Systems
• Full-service proprietary, mainframe-based claims
administration system
• Web-based, on-line access to adjuster notes and financial
information
• Flexible RMIS reporting functionality
• Electronic report delivery
Read more about Avizent on their web site at
www.AvizentRisk.com.
