Attenta
 Claims
management for the Fund
|
Attenta Claims
Office Contacts
Joan Armstrong, AVP,
Claims Unit Manager
Phone: 205-581-9141 OR 1-800-277-7500,
extension 29141
Fax: 614-932-8204
Email:
jarmstrong@avizent.com
Eleanor Hollis,
Senior Lost Time Claims Adjuster
Phone: 205-581-9111 OR 1-800-277-7500,
extension 29111
Fax: 614-932-8813
Email:
ehollis@avizent.com
Brent Baker,
Senior Lost Time Claims Adjuster
Phone: 205-581-9471 OR 1-800-277-7500,
extension 29471
Fax: 614-932-8797
Email:
bbaker@avizent.com
Rosemary Steele,
Lost Time Claims Adjuster
Phone: 205-581-9263 OR 1-800-277-7500,
extension 29263
Fax: 614-932-8849
Email:
rsteele@avizent.com
Anna Moreland,
Medical Maintenance Claims Adjuster
Phone: 205-581-9101 OR 1-800-277-7500,
extension 29101
Fax: 614-932-8791
Email:
apope@avizent.com
Lauren Roberson,
Medical Only Claims Adjuster
Phone: 205-581-9119 OR 1-800-277-7500,
extension 29119
Fax: 614-932-8827
Email:
lroberson@avizent.com
If an employee
is injured, report the injury by...
New First Report of Injury Form
New Nature of Injury Codes
About Attenta
Recognized as one of the leading TPAs in the country,
Attenta, boasts a 37+ year history of attentive service managing
claims. Their philosophy in delivering claim service matches our
philosophy: give the client our undivided attention. Our goal is
to consult with each customer regarding his legal
responsibilities and inform him of his options. We work with him
to make sure the options are executed efficiently,
cost-effectively, and with the maximum positive impact.
Claim Protocols
From the moment the call is made to Attenta's FirstCall
hotline, an experienced professional begins handling your claim
immediately. Their adjusters are trained and their performance
evaluation is based on all aspects of solid claims management to
include:
Aggressive claims handling
Prompt and thorough investigation
Recorded statements taken on questionable files
3-point contact within 24 hours of assignment
Supervisory review of all claims
Individual loss reserving
Payments made for all related workers compensation benefits
Medical management provided on each file
Applicable state filings made
Recovery of third party and second injury fund claims
included
In addition to superior claims management, Attenta offers the
following:
Experienced Claim Teams
Average claim experience of over 20 years among senior
adjusters
Account-specific, state specific adjuster assignments
Adjuster assignment levels average 125 lost time files, 350
medical-only files
Supervisor to adjuster ratio is 1:3
In-house continuing education program
Legal Services
In-house attorney as a resource and legal bill review
File coordination with defense counsel
Information Systems
Full-service proprietary, mainframe-based claims
administration system
Web-based, on-line access to adjuster notes and financial
information
Flexible RMIS reporting functionality
Electronic report delivery
Read more about Attenta on their web site at
www.attenta.com.
